Terms & Conditions
 

1. Privacy Policy – We do not store credit card details nor do we share customer details with any 3rd parties.

 

2. Delivery Policy – Upon receipt of payment customers are issued with their login details to the system. This completes the sale.

 

3. Refund / Cancellation Policy – Cancellation terms are 10 days from the date of sale if the customer has not accessed the Firesmart Tool. If customers have accessed the Firesmart tool we do not offer refunds as the product is deemed used.

 

Contact Information

Firesmart Risk Management Ltd

 

Contact: 01707 290516
Company Number: 8227398

VAT Number: 159413303

Email: info@firesmart.co.uk

 

Trilogy Business Support Ltd

 

Head Office: 01242 222132

Company Number: 04331071

VAT Number: 918904108

Email: laura_mackenzie@trilogygroup.com

 

Aries House


43 Selkirk Street
Cheltenham

Gloucestershire
GL52 2HJ